Terms and Conditions

1. Introduction

Welcome to Zotshop. These Terms of Use establish the legally binding terms and conditions for your use of our small business marketplace platform, whether accessed via personal computers, mobile devices, or otherwise.

By accessing or using our service, you confirm that you have read and understood these Terms and our Privacy Policy, and agree to be bound by them. If you do not agree to these Terms, please do not use our services.

2. Service Description

Zotshop provides marketplace services for small businesses including but not limited to:

• Product and service listing creation
• Local business discovery
• Business profile management
• Customer-to-business communication tools

3. Eligibility

Use of this service is permitted only to business owners or their authorized representatives who are above the age of 18. You represent and warrant that you will use the Service in compliance with all applicable laws and regulations.

You must have the legal right to sell the products or offer the services you list through our platform.

4. User Accounts

When you create an account with us, you must provide accurate, complete, and current information about your business. You are responsible for maintaining the confidentiality of your account and password.

5. Content Guidelines

You agree not to upload, share, or sell:

• Illegal or prohibited items
• Content that infringes on intellectual property rights
• Offensive or inappropriate content
• False or misleading product information

6. Intellectual Property

While you retain ownership of your product photos and content, you grant Zotshop a license to display and promote your content through our service. All rights to the Zotshop platform and technology remain our sole property.

7. User Responsibilities

As a business owner using Zotshop, you are responsible for:

• Maintaining accurate and up-to-date business information
• Responding to customer inquiries in a timely manner
• Ensuring the quality of products or services you provide
• Complying with all applicable laws and regulations
• Maintaining appropriate security for your account

8. Prohibited Activities

The following activities are prohibited:

• Creating multiple accounts for the same business
• Misrepresenting your business or offerings
• Sharing or reselling your account access
• Using the service for spam or harassment
• Attempting to reverse-engineer the service

9. Customer Interactions

When interacting with customers through Zotshop:

• You agree to maintain professional communication
• You are responsible for the accuracy of information shared
• Any transactions or agreements made are between you and the customer
• You must comply with consumer protection laws

10. Warranty Disclaimer

The Service is provided "as is" and "as available." We make no warranties regarding uptime, availability, or suitability for your specific business needs. We are not responsible for any business losses resulting from service interruptions.

11. Limitation of Liability

To the maximum extent permitted by law, Zotshop and its affiliates will not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, resulting from your use of the Service.

12. Termination

We may terminate or suspend access to our service immediately for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

13. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the service.

14. Governing Law

These Terms shall be governed by the laws of the Republic of Uganda. Any disputes shall be brought solely in the courts of Uganda.

15. Contact Information

For any questions about these Terms, please contact us at: